Mortgage Broker in Leeds Wear It Pink Day 2019
Mortgage Broker in Leeds – Raising Money
Throughout the year our Mortgage Broker in Leeds like to help out charities where we can. Making donations, sharing images, educating the workplace and those who follow us online. When we saw that the 18th October 2019 was going to be a charity day bringing awareness to another great cause, we just couldn’t resist taking part.
The occasion was to raise money and awareness for Breast Cancer Now, a charity that aims to help fund a future where everyone who develops breast cancer survives, living a long and fulfilled life.
Merging with Breast Cancer Care earlier this year, they’re supporting nearly 450 of the world’s best researchers across the UK and Ireland, to try and make a better life for anyone affected by this awful disease.
Mortgage Advisor in Leeds – Everyone Participated
We started our charity day, by arriving in our pink t-shirts (Compliance Manager Paula also opted for big pink heels) and getting everyone “glittered up” with pink glitter on their faces, hands, arms and beards. Then as the day went on, things got wilder! We had photoshoots with all the staff, a quiz was passed around (it was a lot harder than it looked), there were a variety of cakes dotted around, and we even had a raffle – Everyone loves a good raffle!
Overall the day was fun and full of excitement, finishing off with the fantastic news that we’d raised £161 for Breast Cancer Now. We’re incredibly grateful for all involved and their willingness to shed light on a cause that desperately needs more attention. In particular, we want to say thank you to our very own Mortgage Administrator Kayleigh Steward, whom without we wouldn’t have had this brilliant day.
The Effect Of January 2021 Lockdown On The Property & Mortgage Market
You can still carry on with the sale and purchase of homes/property after Tuesday 5th January and even move home if the need arises.
As per the announcement made by British Prime Minister Boris Johnson on 4th January 2021, the UK is now once again in a national lockdown. The implementation of this order took place the very next day, on the 5th of January with only certain sectors maintaining their activity throughout the next 6 weeks.
Functioning in a similar manner as to the November-period of lockdown, the property market will remain functioning and open for business. This means that you can still take up house viewings, move further with your property purchase and put your property up for sale.
However, it must be noted that some businesses can be hindered due to certain delays. In lieu of the restrictions and lockdown, the services of Solicitors and Surveyors may take additional time. Furthermore, It is expected that the Stamp Duty Cut could bring in a vast crowd of customers before time runs out for it.
Safety Measures for Home Movers in Leeds
It is seriously urged to everybody who is looking to move to a different home or in the process of doing so, to stay safe and follow the correct safety guidelines. Please ensure your safety by following the latest government guidance on your maximum safety while undertaking this.
Buyers can still avail 90% Mortgages
It is our pleasure to let you know that 90% mortgages are still there for you to utilise. It is evident to us that lenders of the UK property market are confident as ever. This is due to the awareness that the demand for property is still very much present within the market and people will only reach back out when they are sure of getting a deal with 5-10% deposit.
You can also obtain a 90% mortgage through schemes such as the Help to Buy Equity Loan scheme or the Help to Buy Shared Ownership scheme. For further details, you can speak with your mortgage advisor, who will walk you through the details of how these methods can help you obtain a mortgage with only a 5-10% deposit.
An Extension on Mortgage Payment Holidays
Mortgage Payment Holidays (the possibility of delaying finances that have a chance to leave you struggling during the pandemic) were slated to end on 31st October 2020. However and fortunately, an extension for the Mortgage Payment Holidays has been given until 31st March 2021.
If you haven’t accessed a Mortgage Payment Holiday, You can request a break of up to 6 months. However, in the case that you have taken a Mortgage Payment Holiday of less than 6 months, You can extend your existing holiday up until the 6th month.
Still Here, Still Open
Our trusted and friendly mortgage advice service is still operational and we’re available to help out in any way possible. We have a team of dedicated mortgage advisors on hand, who are free to answer your questions from 8am – 10pm, 7 days a week.
This past year has been a hard enough time for a lot of people. As such, we would like to take as much stress out of your mortgage process as we are able to.
All customers will still benefit from a free initial mortgage consultation, no matter their situation.
For a brief overview of the current status of the property and mortgage market, please watch our video from company director Malcolm Davidson, recorded the day after the Prime Ministers public speech.
Leedsmoneyman Christmas Message
We here at Leedsmoneyman would like to wish everyone out there a very Merry Christmas, and we hope for a prosperous and healthy 2021 for everyone.
The values of properties in the UK have surprisingly held themselves up high during the pandemic. This is down to stock shortage, undiminished consumer demand and the Stamp Duty Holiday (which is due to end in March of 2021).
If we have learnt anything about the property market in 2020, it’s that you’ll never stop a dedicated and hard working potential First-Time Buyer in Leeds from pushing through and doing whatever it takes to own their home!
Property Market Predictions
We predict that going forward into 2021, despite unemployment levels going on the rise, we here at Leedsmoneyman fully expect the consumer demand for buying property to continue to be on the rise. With people spending more and more time at home, it’s only natural that people will inevitably start looking for something bigger, better or with a nicer garden.
Also, around this time of year, we will also see lots of remortgage activity from customers who are happy with their current home, but would like to invest in their homes by expanding upon them or creating home offices, to name some examples. We have written some articles on topics like these, explaining why people choose to Remortgage For Home Improvements.
Interest rates are still relatively low and off the back of Brexit, the Government will definitely wanting the property sector to thrive, especially considering that it is one of the “wide multipliers”, e.g. it will uphold lots of jobs.
Once the vaccine is fully out there and life starts to feel a little normal again, we firmly believe there will be a lot of people who adopt a “life’s too short” approach to their lives, something that should be good for the economy as a whole, especially those with involvement in the property market.
If you need Mortgage Advice in Leeds or life insurance advice in 2021 please feel free to get in touch. Our dedicated mortgage advisors are available from early until late, 7 days a week to provide answers to your questions. Contact us to book your free mortgage consultation.
Mortgage Advice in Leeds
Company Recognition: This Months 2019 Champions
Celebrating our Mortgage Broker in Leeds
It’s that time of the month again, where we look back and reflect on the achievements of our employees, showing our appreciation and rewarding them for their dedication to the company cause.
Here are this month’s 2019 Company Champions.
Reviews | Laura Aves
Customer service is at the heart of what we do. If we didn’t have the mindset of “5-Star Service for all”, we wouldn’t be doing a very good job. A regular reviews champion and one of our Mortgage Administrators, Laura, always ensures her customers get the best service she could possibly offer. Laura always keeps them up to date on the phone, sends email updates regularly, making sure she’s on the ball and ready for anything.
It’s once again no surprise that she’s received such a high level of reviews from her loving customers, and as always we’re incredibly proud of her achievements.
3rd Place | Jason Loft
Jason was nominated for demonstrating a positive and caring attitude towards his customers. When it comes to the 5-Star Service we aim to provide, it doesn’t just stop at Mortgages. We take great pride in providing our protection service, ensuring our customers are fully protected with life cover. Jason often goes above and beyond for his customers, really going that extra mile to ensure they’re covered just in case something goes wrong.
His caring attitude doesn’t stop with customers though. Jason is a keen helper of the administrators we have here at Leedsmoneyman. Our Mortgage Advisors in Leeds and administrators work hand in hand to get the mortgage process done thoroughly and effectively. Jason understands this and always does his very best to be a team player and make the administrators’ job a little easier.
2nd Place | Lee Underwood
Recent university graduate and fledging apprentice Lee is a keen worker for Leedsmoneyman. Joining Phil & Mikey in the marketing team, Lee has been full of positivity, changing the atmosphere in the office to something even brighter than it already was. This attitude is reflective in his work too; As a keen graphic designer, Lee works hard amongst all departments to ensure documents are up to standard and to bring out the best social media content in the mortgage industry. With a big future on the horizon, Lee is sure to make even bigger waves in the company and his work is appreciated by everyone he helps along the way.
1st Place | Thomas Dent
With a hardworking attitude to work, Tom has really become a force to be reckoned with in our customer care team. Fully dedicated to his role, he won’t rest until every customer he’s spoken to is informed, assured and feeling positive about their upcoming mortgage. This was evident especially in a recent review we received, in where a customer with a general enquiry gave us 5-Stars, purely based on Tom’s brilliant service.
Much like a lot of the others, Tom is also a keen helper of other teams. Not only does he make sure the customers have appointments, but Tom also does some of the admin work, assists with the advisors and even spent an hour helping out the IT team in a time where they needed an extra hand. Tom is essentially at this point, the “Moneyman Everyman” and we all very much appreciate the hard work he does on a daily basis.
Broker Bake Off 2019 | Leedsmoneyman
Macmillan Broker Bake Off
Today our Mortgage Broker in Leeds took part in Macmillan Coffee Morning, an event that the charity encourages others to engage in as a means to raise money for cancer support. We’ve taken part in many of these over the years as we try to help out the charity where we can. We call this the Broker Bake Off!
This year was one of the best yet, with some amazing food brought forward by our amazing employees.
These included;
- Chicken Sausage Roll with Mozzarella and Caramelised Onion (Made by Kayleigh Crawley – Mortgage & Protection Advisor)
- Soured Cream Bundt Cake w/ Butter Glaze & Blackberry Sauce (Made by Anna Braithwaite – Mortgage Technician)
- Double Chocolate Muffins (Made by Laura Aves – Dedicated Case Handler)
- Guinness Chocolate Cake (Made by Mel Blanchard – Operations Manager)
- Carrot Cake (Made by Jo Parnell – Mortgage Technician)
- Toffee Pavlova (Made by Leanne Ashman – Dedicated Case Handler)
- Salted Caramel Cake & Lemon Cake (Made by Tesco, Generously Donated by Kayleigh Steward – Dedicated Case Handler)
- Heroes Cupcakes (Made by Cadbury, Generously Donated by Paula Milner – Compliance Manager)
All of these went down a treat with our staff and our building neighbours, who donated a solid amount for Macmillan Cancer Support.
We are very thankful for everyone that baked, donated, tasted, and had fun during our coffee morning. We’re all super full, but we can’t wait for next year’s Broker Bake Off here at Leedsmoneyman!
Behind the Scenes Celebration | Leedsmoneyman
Celebrating Achievement
Our team pride themselves on providing a 5-Star Customer Service to every customer they speak to, easing them into the process and sticking by them every step of the way. This level of service is often why our customers leave such wonderful reviews and, in many cases, come back to us with more properties and/or their remortgage.
As a reward for such dedication to the company values and our customers, our very generous Directors treated the company to a lovely KFC Friday. Boneless Banquets, Zinger Stacks, Fillet Wraps – Only the best for our fantastic team!
It’s moments like this where you get to reflect upon the service we all provide as a collective, realising just how special things are.
Our Mortgage Advice Team
From the Mortgage Advisors in Leeds who work between them work 7 days a week from early in the morning until late at night, sometimes sacrificing their breaks in order to ensure customers get a full 5-Star experience.
To the Administrative team who deal with incredibly tough work on a daily basis, checking through details with a fine-toothed comb and ultimately ensuring a submission turns into an offer. Despite their often long days, they remain a beacon of positivity in the office and are an inspiration to us all.
Customer Love
Without the efforts of these teams combined, we wouldn’t receive the reviews we do, which in turn would leave us less business! We say this as recent case study research has shown a vast amount of our customers come to us based on what previous reviews have said. We can’t thank our wonderful customers enough for being so kind to us in return! If you would like to see some of our most recent customer reviews, please see our customer reviews page.
Our customers mean the world to us and we are very proud of our ability to help them find their dream homes. If you need some 5-Star Mortgage Advice in Leeds, get in touch and we’ll see how we can help you too!
Another Milestone Reached by our Brilliant Mortgage Team
Reviews Earned
We’ve once again our Mortgage Broker in Leeds has reached the end of the quarter, achieving a staggering amount of reviews. This is thanks to all the hard work from our fantastic mortgage team, ensuring all of our customers receive the best service they can possibly offer. It’s thanks to this that many of our customers give us such high praise which you can check out on our Reviews page.
Favourite Reviews of The Month
Below we thought we’d share with you a selection of the lovely reviews we’ve received over the month!
“We would really recommend using Leedsmoneyman as a mortgage broker. Personal, knowledgeable, honest, transparent and understanding of our needs, Leedsmoneyman has secured our first time mortgage when others said it wasn’t possible.”
– Damian G Via Reviews.co.uk
“Leedsmoneyman is very effective in picking the right lender and assist you in the process — definitely recommended!”
– Giusppe C Via Reviews.co.uk
“Excellent service from Leedsmoneyman. Both Matt and Kayleigh were incredibly helpful. Highly recommend.”
– Bianca J Via Google
The Service We Provide
Our team run by 5 simple, yet effective rules:
Be Responsive
Make sure you contact the customer as soon as possible.
Provide a 5-Star Service
Always give the customer a service you would want for yourself.
Show The Customer We Care
The customer comes first. Reassure them when they’re down or anxious and do everything in your power to hopefully succeed.
Be Open & Honest
We never lie to our customers or keep information hidden. Anything the customer wants to know; we will tell them.
Stay Positive
Our team always stay positive towards customers. Even in defeat, they’ll always look to the bright side and see how they can help you in the future.
Proud of Our Work
We are all very proud of the work we do. We can’t say every mortgage will be successful, but we’ll always work as hard as we can to make that happen. We genuinely love our customers and seeing reviews make it all worthwhile. Here’s to another quarter of brilliant customer service and even better reviews!
Mortgage Advice in Leeds | A Responsive Service
Mortgage Advisors for all Mortgage Types
Our customers’ buying habits are ever-evolving. No longer can we rely on our reputation alone to build your trust in us for providing Mortgage Advice in Leeds.
Today, we are very proud of our employees.
Firstly, our Mortgage Advisors in Leeds. Between them, they work seven days a week to ensure we can answer all of your questions late into the evenings.
We’d also like to mention our back-office administration team, who work hard behind the scenes. They work as a team ensure your calls get answered and work wonders turning our mortgage submissions into formal offers. We often hear them celebrate when cases complete and we get customers moved into their new homes.
In the last 3 months, we’re grateful to have received more than 200 4 or 5-star customer reviews. You can read some by clicking the reviews link on this website.
Thank you Mortgage Advice Team in Leeds
Special thank you to Laura, Kayleigh S, Chloe and Mel R (pictured) who have been collecting these reviews.
In the digital world, we live in, we’re aware that one of the first things a new customer will do when looking for “Mortgage Advice in Leeds” is read more about us. Especially how we treat our customers and their experiences.
Rest assured, if this is you, I can assure you that not only are we good at what we do, we’re responsive too.
It’s important to me and the company that you able to transact how you would like, whether this is a face to face or over the phone. But that we also pride ourselves on our responsiveness which is a personal bugbear of mine when dealing with other service industries.
I’d like to say a massive congratulations to our team today! The Mortgage Advisors and our Administrators. We’re extremely proud of you all!
Company Recognition: our August 2019 Champions
Company Champions
On this glorious, sunny day, we are celebrating achievement within the company. Every month we look back on each employee’s hard work from the previous month, rewarding those who have gone above and beyond in the workplace.
Everybody gathers round, in a moment to celebrate their colleagues. This is a real confidence booster for the winners, as well as everyone else in the company.
For use in the workplace it a confidence booster to not just those selected, as well as everyone else in the company, highlights how our hard work gets appreciated by not only our customers but also to other work colleagues.
It’s a special moment, being appreciated and thanked for all your hard work. It makes you feel like a valued member of the team.
Without further ado, here are our Company Champions for August of 2019.
Reviews Winner | Kayleigh Steward
Kayleigh encourages positivity in the workplace, like a ray of sunshine. Don’t let that fool you though, she’s a tough and determined member of our Mortgage Administrator team, with a strong desire to ensure all our customers get their deals finalised.
Customer Reviews
Once this is done, Kayleigh also asks the customers if they could leave us a review. After such a positive service from her, they’re always happy to do so. It’s these reviews that you see on our site, that encourage you to come with us when you have an enquiry. Without the reviews, you may go to another broker, one who can’t help to the level we can.
3rd Place – Annie Hudson
Annie is a fantastic Mortgage Advisor in Leeds, with many years of experience. She achieved her award by receiving fantastic feedback from customers, with one saying they can’t wait to come back to us in the future. As said before, these reviews really make a big difference.
Top Advisor
Dedicated to the cause as always, Annie also accepts appointments at an exceedingly quick rate, speaking to customers as soon as she possibly can.
Caring
The level of Customer Service Annie provides is incredible, ensuring people get the answers they need not too long after they’ve asked for it.
Annie is also a very caring individual, taking on the work of others who are maybe away or struggling with their work-load. Her colleagues are appreciative of all she does for them.
2nd Place – Nathan Moore
Brummie born Nathan is what is professionally referred to in the industry, as an advising machine. Okay so maybe not entirely professional, but who can argue with results? Nathan is one of our hardest working, longest-serving and highest achieving Mortgage Advisors.
5-Star Service
Nathan is very similar to Annie, accepting appointments almost as soon as they come in, even when they’re last minute! He has been known to work during days off or even after hours if it means ensuring the customer gets the 5-Star Service we know they deserve.
The Customer Comes First
Not one to sit idly, Nathan also likes to complete as many mortgages as humanly possible, making sure his cases are done promptly and efficiently, before quickly moving on to do more. He truly cares about his customers and he shows this daily through his work.
1st Place – Michael Sallabank
In first place, we have Michael Sallabank. Michael, or as he affectionately is known, Mikey, started in early 2018 as an apprentice in our Marketing Department.
Apprenticeship Completed
He has spent the past year and a half working incredibly hard to achieve everything in his path. Within the last few weeks, Mikey was presented with a certificate, for completing his Level 3 apprenticeship in Digital Marketing.
Problem Solver
Mikey is also known for his desire to solve every problem he comes into contact with. He does not like problems he can’t fix and tends to exhaust every option in his arsenal he has in order to ensure everything is back on track. 9 times out of 10, the problems can be solved.
This does not go unappreciated by his peers either as issues can often leave them anxious, however, Mikey is quick in his work and fixes the problems efficiently and promptly.
A huge thank you to all of our team for working so hard last month. Here’s to another great month!
Fantastic Reviews From First Time Buyers in Leeds
How we have helped First-Time Buyers | Mortgage Advice in Leeds
As a Mortgage Broker in Leeds, we always make every effort to give the best service we feel we can offer to our customers. Often, we see their Mortgage journey come true, and sometimes their mortgage journey comes to an end, but no matter what, we always aim to do what’s right by the customer.
There’s no greater reward after this than receiving reviews from customers, who, regardless of the result, are eternally grateful for the love and care we put into our service for them.
Perhaps the greatest feeling of all is when these reviews come from First-Time Buyers in Leeds. Of course, it’s rewarding when helping any customer, but there’s a certain emotion that helping someone who has never done this before.
Chances are they were anxious, confused, stressed, or even hesitant. There are no doubts that this is the biggest purchase anyone will ever make in their life. Guiding a customer throughout their journey, this new experience and seeing their dreams achieved is nothing short of magical.
Over our years of service, we have collected a great many of these reviews, these memories. Below is a compilation of just a few of our favorites from over 2019, going into 2020.
Customer: Samantha | Advisor: Chris Morley
“Leedsmoneyman were very supportive throughout our experience buying a home for the first time. It can be daunting being first time buyers understanding all the processes but Chris, Leanne and the team were more than helpful ”
– Samantha S
Customer: Rebecca | Advisor: Jason Loft
“Jason was super helpful, knowledgeable and professional. We had a somewhat difficult situation with my husband being a first time buyer and me already having a property. We had savings in different locations and all sorts of things that I thought would be complications but Jason gave us clear advice and didn’t lose patience no matter how many different scenarios we went through. Obtaining the mortgage was stress free and he helped us through every step of the way.”
– Rebecca C
Customer: Rebecca | Advisor: Jason Loft
“Leo and the rest of the Leeds Money Man Team have worked tirelessly since our first contact to find the best solution in what were extremely difficult and complex circumstances. We cannot thank them enough for their efforts and professionalism throughout and would not hesitate to recommend them and will be using their services again in the future.”
– Thelma N
If you would like to speak with a Mortgage Advisor in Leeds, get in touch. If you would like to follow us on social media, you can find us on Facebook & Twitter.
