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Great personal service – can highly recommend this small, nimble and highly effective team.
From the first contact, I felt that Jonathan was both professional and trustworthy, tailoring his recommendations to my personal circumstances. I have to say that the options he presented did not prove to be the most cost-effective – my own bank had a slightly better deal. However, ultimately I went with Jonathan and the team because my bank were going to take so long to process my pre-approved application.
In the end, I was really glad I did – the mortgage Jonathan arranged for me came through in double-quick time, and will end up costing me a fraction more than the cheap but much slower deal my bank could offer.
In addition to Jonathan providing the first point of contact, mention must go to Laura and the rest of the team for their exceptional level of service and efficiency. I never had to wait more than a ring or two for phone calls to be answered, and email responses were nearly as speedy.
Thanks so much to Leedsmoneyman for coming up with the best deal for me, and for holding my hand every step of the way!