Company Recognition: Our October 2019 Champions – Leedsmoneyman
Expert Mortgage Broker in Leeds
October Champions at Leedsmoneyman
Another Great month for Nominations
Every month as a company, we reflect upon each employee’s hard work from the previous month, rewarding the chosen few who have gone above and beyond in the workplace. Everyone gathers round in a moment of celebration for the selected individuals.
Here are our Company Champions of October of 2019:
Reviews Champion – Laura Aves
Laura has done a brilliant job of collecting the reviews this month; she obtained a large number of reviews in September. Asking clients to leave more than one review (one each if they are a couple) and if they have a google email account, she always ensures we get those precious google reviews.
3rd place Cathy Tether
- Wayne – for taking care of his complicated cases whilst he was off
- Malcolm – for being one of our most caring Mortgage Advisors
“She is never afraid to quote for the protection that a client should be taking out. Sometimes they reject a recommendation she provides, that is their prerogative. Our job as Advisors is to listen and then recommend – the client must then decide on what action to take.
All this is a confidence booster to not just those selected, as well as everyone else in the company, and it highlights how our hard work get appreciated by not only our customers but also to other work colleagues.
2nd Place – Denise Haywood
- Mel B – for many lovely emails from customers after a great service
- Chris T – for brilliant appointment feedback surveys showing many of our core values and making sure clients are thoroughly looked after
Here are some examples of the feedback that Denise has had this month:
“Andrej and I just wanted to say a massive thank you to your fantastic team for helping us purchase our first home. It’s been an absolute pleasure and we are incredibly grateful to Denise, Kayleigh, Paula and the rest of the team for all your hard work and for being so professional and helpful. We will recommend your company to friends and family. Also, we loved the card!” Biggest thank you”
“Put our minds at rest with how knowledgeable she is in her field and showed us what options are available to us. Very good listener who understands”
“Hi Denise thanks for coming to see us, just want to say how impressed we were with you and we were really comforted knowing how knowledgeable you are in this field. Thank you”
1st Place: Sales quality Team – Paula Milner, Jane Sturdy, Wendy Wortley, Anna Braithwaite, Jo Parnell
They have worked so hard this quarter as a team to check mortgage and protection cases and 180 as well as doing all the suitability reports (with the help of Tom Dent!).
Without these guys, we would not get these cases to offer so quickly and be able to collect the five-star reviews that we receive.
They are always so positive and helpful to other members of the team; we are so lucky to have them work for the company!
Michael – “Another thank you to each one of the Sales quality team. I admire your patience and ability to keep somewhat calm and positive while under a great deal of stress, maintaining a Five Star Service.”
Mel B – “Collective thank you to the Sales quality team for their positive attitudes. Many of you have worked extra hours/swapped your days around recently to help out with the high workloads which is really appreciated and even though you are all so busy you always set time aside to help your colleagues and do so with a smile on your face.”